Category: News
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How Tech Service Providers Can Rediscover Themselves Through Rebranding
Nasdaq | September 22, 2022 It’s been over two years since the pandemic. Two years of disruption. Two years of brands having to pivot and realign their strategies, and two years of near-constant change. The pandemic forced brands, especially tech businesses, to deliver their services with a digital-first approach. If previously, they had relied on […]
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CSS Corp Bolsters Costa Rican Operations With 300 More Staff
Nearshore Americas | September 15, 2022 | CSS Corp Expands Operations Outsourced CX vendor CSS Corp will add 300 more employees to its operations in Costa Rica, where it runs two delivery centers. The Dallas-based company hosted a job fair in the Costa Rican city of Heredia in the second week of September. All the new hires would report […]
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NGO launches drive to sponsor lab tests for transgender people
The Times of India | September 11, 2022 | Transgender Health Initiative Launched CHENNAI: Every six months, Siddharth Bharati has to get blood and hormone tests, an abdomen scan, chest X-ray and done to monitor the effects of the hormones he is taking. The 28-year-old man of trans experience, who began taking hormone therapy seven […]
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Disrupting the CX contact center experience with AI-powered smart routing
The Times of India | August 24, 2022 | CX Contact Center How many times have you called customer support and received a satisfactory resolution in less than a minute? Calling customer support can be a frustrating experience for most of us. True, things have evolved from those days when you were put on hold […]
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The areas where HR tech can’t be much helpful
ETHR World | July 27, 2022 | Limitations of HR Tech HR tech is revolutionising the human resource management. But it’s not a panacea that will solve every problem. We ask HR professionals which functions have to remain human-centric. HR tech has emerged as a category in itself in the technology sector. New HR technologies, […]
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Dismissing the dismisser: A new trend might turn the tables in the world of work
ETHR World | July 14, 2022 | Dismissal Reversal Trend How the companies that went about downsizing during the pandemic can impact their current attrition rates massively. Several reports show how employees are looking to quit their jobs and sail into other ships. Can we call it a revenge resignation then? Maybe! Layoffs during the […]
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Talent leaders must invest in future-proofing their workplaces: CSS Corp’s TA head
People Matter | June 29, 2022 | Future-Proofing Workplace Technology companies must invest in having a rock-solid talent hiring, upskilling, and retaining strategy in place in the hybrid era of work, says Thendral Rajendran, vice president and regional head – TA, CSS Corp. Learn why CSS Corp’s TA head emphasizes the importance of investing in […]
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World Environment Day 2022: Technology companies on prioritizing sustainability and driving transformative environmental change
CXOToday | June 04, 2022 | World Environment Day 2022 A recent study by NASSCOM and BCG highlights that increased efforts towards ESG initiatives will drive growth for technology organisations in India. The emphasis on sustainability not only has a positive impact on the planet but also presents a huge economic opportunity. That’s why recent […]
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Why should tech companies make sustainability a priority for their business?
People Matters | May 31, 2022 | Prioritizing Sustainability in Tech Technology companies have both a strong global reach and an impact on people, hence they have a great opportunity to lead the way by incorporating sustainability into their core philosophy to fulfill both their environmental duties as well as gain an advantage. Technology companies […]
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Taking care of workplace bonding, in a post-pandemic world
ETHR World | May 31, 2022 | Post-Pandemic Workplace Bonds Moving from traditional methods, employee engagement and bonding at work are going new ways. In an exclusive interaction with ETHRWorld, HR leaders share how they are implementing new ways to create engagement and boost morale. Key Takeaways If employees don’t feel happy or appreciated enough, […]