AI and Automation consultants

Who are AI and Automation Consultants

In today’s business scenario, which is full of dynamic changes, artificial intelligence (AI) and automation processes are accompanied by multiple challenges. AI and automation consultants are individuals offering expertise in the process of implementing artificial intelligence (AI) and automated tools for organizations. AI consultants enable the use of artificial intelligence to address complex challenges, optimize performance levels and facilitate innovation. They provide training, implementation, and maintenance of AI systems with help from data security measures as well as governance protocols. In short, automation consultants focus on implementing technologies such as AI in business process management and robotic process automation (RPA) to increase efficiency by simplifying decisions making and processes across organizations.


Though using AI and automation consultants can be very appealing, there are some challenges that need to be taken care of. They include:

  • Expertise gap & cost factors: Organizations may encounter challenges in integrating efficient AI and automation due to an expertise gap, necessitating external support. However, the cost of hiring consultants also brings the need for regular training of internal teams.
  • Data Security Concerns: Implementing AI requires strong data security policies in place to ensure the safeguarding of sensitive information and adherence with privacy laws.
  • Bias and Algorithmic Fairness: As far as AI is concerned, innate biases can be reiterated through conservative AI models whereby constant monitoring and governance is crucial.
  • Integration with Existing Systems: Integrating AI and automation solutions with in-place infrastructure can be tricky, as it involves precise planning.

These challenges however help the consultants innovate for a better tomorrow.

Why and where do we need AI and Automation Consultants?

AI and automation consultants are hired to assist companies implement and incorporate AI as well as automation technology. They offer the following skills: AI and automation systems’ design, development and deployment; employee training; data protection standardisation and compliance.

Many AI and automation consultants are employed in different industries such as banking, financial sector, media & entertainment industry. They are also hired by consulting firms, technology companies and public agencies.

The Future of AI and Automation consultants

The need for certified AI and automation advisors in RPA, smart automation, CX and hyper automation have increased significantly with most organisations seeking to utilise this technology to streamline business processes, influence their clients, as well as gain a competitive advantage. Gartner’s 2022 survey revealed that 80% of executives think automation can be applied to any business decision, and one-third of organizations are diligently applying AI across several business units. In addition, it also suggests that talent is not a significant barrier to AI adoption, with 72% of executives reporting that they have or can source the AI talent they need.

Also, another futuristic report predicts that by 2026, organizations that operationalize AI transparency, trust, and security will see their AI models achieve a 50% improvement in terms of adoption, business goals, and user acceptance and by 2027, at least two vendors that provide AI risk management functionality will be acquired by enterprise software vendors.

Benefits of deploying AI & automation experts

AI and automation consultants can ensure a bright future for organizations. Among the many other benefits, here are a few:

  • Improved data-driven decision-making: Data analysis provides useful knowledge due to which smart strategic decisions can be taken and implemented, which meet customer’s needs.
  • Enhanced operational efficiency: Streamlined process and automated tasks reduce cost while increasing value.
  • Elevated customer satisfaction: With stronger customer relations and brand loyalty, personalized experiences as well as the quality of service also increases.
  • Competitive advantage and innovation: AI and automation enable innovative opportunities for market differentiation.
  • Increased agility and scalability: Adapting to changing market dynamics and scaling operations becomes easier with AI and automation in place.

In short, the numerous benefits far outweigh the challenges, making deployment of AI and Automation consultants highly beneficial for the organization.

Business Outcomes

By carefully considering the challenges and opportunities associated with AI and automation consultants, businesses can unlock their transformative potential and achieve sustainable success in the years to come. In fact, as per a Harvard business review, it was found that organizations that used AI in sales reported a net cost savings of 40-60% as well as a 50% increase in leads and sales.

Choosing the right partner to speed your AI and automation plans can fast forward your business growth.  A robust AI platform can propel your organization towards better success.