Careers at Movate – Costa Rica

We’re Hiring in Costa Rica

Costa Rica in Central America is the chief exporter of premium-value technology services in the LATAM region. The nation’s IT service exports account for most of the overall GDP. Over the years, Costa Rica has developed from offering transactional services to high-value services as a strategic outsourcing alternative. The nation has transformed into a competitive and mature location for complex business services in the technology industry.

A bevy of government initiatives by leaders in the IT industry is spawning a digital revolution and inspiring women to embrace careers in the STEM fields. Today’s landscape witnesses an acceleration toward digital transformation by enforcing strict policies across cybersecurity, data privacy, and digital commerce.

The start-up revolution, digital innovation, rise of unicorns, and co-working locations offer the perfect ecosystem for gig workers and enterprises to grow. The overlapping central time zone with nearshore nations encourages strategic partnerships and real-time collaborations between clients, partners, and service providers. An open and welcoming government, stable political situation, talented workforce, high literacy ratio, robust infrastructure facilities, and shared cultural values with the West have spurred the location’s maturity as the most-preferred delivery location.

All the preceding proof points point to the positive outlook forecasted by leading advisory firms, global enterprises, and technology firms. Global outsourcing providers have set their sights on Costa Rica for valid reasons. The city’s capital and neighboring cities are set to become essential locations for ITC growth and software companies by 2025. Known as LATAM’s “Silicon Valley,” Costa Rica is leading the way in innovation.

Movate at Costa Rica

Movate’s entry in August 2013 marked an inflection point to serve the rising support requests from clients across nearshore countries for multilingual technical support skills. Movate’s delivery centers are in Ultrapark at Heredia and Terra Campus Corporativo in Tres Ríos, Cartago. These experience centers offer multilingual support across Portuguese, French, Spanish, and English for clients across APAC, EU, Americas, EU, and APAC. Customer Experience centers have seen the shift toward a multifunctional suite of services. This location offers premium Digital Engineering Services (DES), high-touch Enterprise Product Services (EPS), Customer Support Services, and Customer Success Management.

The Culture Code

Movate was recognized for the “Best Global Culture – 2023” by Comparably; Comparably hailed Movate as the “Best Company for Diversity” and the “Best Company for Women” in 2022.

Look beyond the Americanized feel and Spanish vibes. Movate in Costa Rica combines niche interests, individualistic passions, and multiple identities. Be a part of the next-gen team where digital natives voice their ideas. This is the place for your boldness, optimism, creativity, and passion to unfold. Champion your creative expression and create a future of your own.

Discover an array of career opportunities that can propel your tech career forward.

Hyderabad
Posted 7 months ago

Job title: Trainee (Map Editor)
Work Location: Hyderabad
Education Qualification: Any Graduation
Walkin Date & Time: 24th May 2024, 10:00AM -12:00PM
Venue: SOHINI TECH PARK, Nanakramguda Rd, Financial District, Hyderabad – 500032
No of Openings: 85+

Roles and Responsibilities:

  • Purpose of role—Execute transactions/tickets according to client-provided guidelines and timelines and follow the process with the objective of meeting the defined SLA.
  • Understanding of Point of Interest will be an added advantage.
  • Interpret issues reported by internal and external map users – Understand the customer problem reported via tickets.
  • Adding, editing, or deleting agency sources
  • Keeping track of completed tasks, initiatives, and upcoming responsibilities on a regular basis.
  • Review and research requests to determine if map attributes require edits/updates.
  • Conduct the required research per process to solve the reported issue.
  • Perform data attribute editing – Make accurate edits on map as required & evident from the research
  • Perform quality check on completed tickets as per checklist.
  • Close the ticket – per process with appropriate closing actions.

Required Skills:

  • Any degree is fine
  • Should be flexible with Shift Timings.
  • Candidates should have a consolidated mark sheet and provisional certificate

Submit the form below to apply

Job title: Trainee (Map Editor)Work Location: HyderabadEducation Qualification: Any GraduationWalkin Date & Time: 24th May 2024, 10:00AM -12:00PMVenue: SOHINI TECH PARK, Nanakramguda Rd, Financial…View more

Costa Rica
Posted 7 months ago

Job title: Welcome Center Agent
Work Location: Ultra Lag
Experience: 6+ months in Contact Centres
Education Qualification: High School Diploma

Roles and Responsibilities:

  • Customer Support in technical matters.

Required Skills & Desired Skills:

  • 6+ months in Contact Centres
  • High School Diploma
  • Previous Technical Support experience
  • ADVANCED Oral English

Submit the form below to apply

Job title: Welcome Center AgentWork Location: Ultra LagExperience: 6+ months in Contact CentresEducation Qualification: High School Diploma Roles and Responsibilities: Required Skills & Desired Sk…View more

Costa Rica
Posted 7 months ago

Job title: Trilingual Player Support (German+English+Spanish)

Work Location: TerraCampus, Tres Rios

Qualification: High School Diploma

Experience: Minimum 1 years of relevant experience

No of openings: 6+ Openings

Roles and Responsibilities:

  • Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
  • Review attentively to player needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
  • Greet players in a courteous, friendly, and professional manner, using agreed-upon procedures.
  • Answer player questions related to websites, products, processes, and benefits.
  • Maintain broad knowledge of client products and/or services.
  • Manage chat, emails, and messenger effectively with proper grammar and enunciation.
  • Process refunds as needed.

Required Skills:

  • Proficiency in German Level >B2+                                                                                                                  
  • Proficiency in English Level >B2+                                                                                                                  
  • Gaming experience is mandatory
  • De-escalate issues as necessary
  • Understand player needs (read attentively, respond appropriately)
  • Problem-solving
  • Patience and willingness to help
  • Strong customer service orientation and disposition
  • Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern
  • Multi-task
  • Attention to detail
  • Empathy
  • Critical thinking
  • Speed to solution

Submit the form below to apply

Job Level1- 5 Years

Job title: Trilingual Player Support (German+English+Spanish) Work Location: TerraCampus, Tres Rios Qualification: High School Diploma Experience: Minimum 1 years of relevant experience No of openings…View more

Costa Rica
Posted 7 months ago

Job title: Technical Support Agent
Work Location: UL/Terra Campus
Experience: Previous customer service experience (6 months) desirable in a technical background.
Education Qualification: High school Diploma is a must, CCNA modules are a plus

Roles and Responsibilities:

  • Ticket support
  • Customer support
  • L1 Technical troubleshooting

Required Skills & Desired Skills:

  • High school Diploma is a must, studies in a technical field is a plus
  • Previous customer service experience (6 months) desirable in a technical background
  • Technical studies or background
  • B2+ or higher English level
  • CCNA modules are a plus

Submit the form below to apply

Job Level1-6 years

Job title: Technical Support AgentWork Location: UL/Terra CampusExperience: Previous customer service experience (6 months) desirable in a technical background.Education Qualification: High school Dip…View more

Hyderabad
Posted 7 months ago

Job title: L2 Sr. Technical Support – GoLang
Work Location: Hyderabad
Experience: 6-8 Years
Education Qualification: Any Degree
No of openings: 6-7

Roles and Responsibilities:

  • Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes.
  • Coordinate and work with client Engineering team / Tool owners.
  • Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines
  • Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters
  • Good understanding of SDLC and agile methodologies is a pre-requisite
  • Define strategies to provide world class support to end-users’ queries
  • Logical thinking and problem-solving skills along with an ability to collaborate
  • Act as the point of contact for escalations and handle them as per the escalation procedures documented
  • Take responsibility to coach, train and help team members to meet the skills required to do the job
  • Ready to learn and adapt to new technologies, tools / applications, processes, and escalation procedures
  • Participation in ad-hoc and recurring meetings
  • Should be able to manage a team and handle cross functional communications
  • Shifts: 24*5 (Rotational Monthly)

Required Skills:

  • Graduate and above in any field
  • 6+ years of experience in application development framework and DevOps
  • Good interpersonal, communication (English – verbal and written) and presentation skills
  • Able to analyze the data, make data-driven decisions and should have an eye for detail
  • Proficiency in the below tools will be preferred
  • Expert in one or more programming languages such as Java, J2EE, Spring, etc.
  • Proficiency with Java, Java Beans, Java Servlets, and JavaScript.
  • Sound knowledge of Linux and Shell scripting
  • Sound knowledge in DevOps tools such as Jenkins, Kubernetes, Docker/Ansible and CI / CD deployment
  • Knowledge on Code repository such as Git and Github
  • Knowledge on Code release management tools
  • Cloud Applications (with Single Sign-On)
  • Good knowledge on GCP / Azure / AWS
  • Knowledge of architecture frameworks, and design principles; ability to decipher & manage technology, performance engineering.

Technical Skillsets

  • Go Lang Experience Minimum 5 Yrs
  • Extensive experience in tools like Ansible, Jenkins, Docker, Kubernetes, GIT/Github and build tools like Maven
  • Experience in branching, tagging and maintaining the version across the environments working on Source code management tool using Git Scripting in Python and PowerShell
  • Hands-on experience in AWS services like EC2, ECS, ELB, EBS, S3, VPC, IAM, SQS, RDS, Lambda, Code commit, code build etc.
  • Configuring production ready CI CD setup
  • Having good exposure in Jenkins for CI (Continuous Integration)
  • Configure the Kubernetes cluster and worked on multiple Nodes and pods
  • Experience in writing Ansible-Playbooks and apply to the yml scripts
  • Creating the Docker images and Docker containers
  • Good knowledge in the databases MySQL
  • Hands on exp in Webservices like Apace and Tomcat etc

Submit the form below to apply

Job Level5 – 8 Years

Job title: L2 Sr. Technical Support – GoLangWork Location: HyderabadExperience: 6-8 YearsEducation Qualification: Any DegreeNo of openings: 6-7 Roles and Responsibilities: Required Skills: Techn…View more

Hyderabad
Posted 7 months ago


Job title: L2 Mid Technical Support – Java/Python
Work Location: Hyderabad
Experience: 4-6 Years
No of openings: 6-7

Roles and Responsibilities:

  • Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes.
  • Coordinate and work with client Engineering team / Tool owners.
  • Good understanding of SDLC and agile methodologies is a pre-requisite
  • Define strategies to provide world class support to end-users’ queries
  • Logical thinking and problem-solving skills along with an ability to collaborate
  • Act as the point of contact for escalations and handle them as per the escalation procedures documented
  • Ready to learn and adapt to new technologies, tools / applications, processes, and escalation procedures
  • Participation in ad-hoc and recurring meetings
  • Shifts: 24*5 (Rotational Monthly)

Required Skills:

  • Graduate and above in any field
  • 5+ years of experience in application development framework and DevOps
  • Good interpersonal, communication (English – verbal and written) and presentation skills
  • Able to analyze the data, make data-driven decisions and should have an eye for detail
  • Proficiency in the below tools will be preferred
  • Dev Ops – Release Management, Puppet, Chef, Jenkins.

Good to have:

  • Knowledge on Code repository such as Git and Github
  • Knowledge on Code release management tools
  • Cloud Applications (with Single Sign-On)
  • Knowledge of architecture frameworks, and design principles; ability to decipher & manage technology, performance engineering.

Technical Skillsets

  • DevOps
  • Having good exposure in Jenkins for CI (Continuous Integration)
  • Having good exposure to Release Management, Puppet, Chef.

Submit the form below to apply

Job Level5 – 8 Years

Job title: L2 Mid Technical Support – Java/PythonWork Location: HyderabadExperience: 4-6 YearsNo of openings: 6-7 Roles and Responsibilities: Required Skills: Good to have: Technical Skillsets S…View more

Job title: Technology Evangelist/Technical Evangelist (Networking) – Specialist

Work Location: Chennai

Technology Domain: Firewall & Security

Experience: 4-6 years

Roles & Responsibilities

1) Conduct Technology training for Engineers on the production floor

2) Administer Skill gap assessment and conduct refresher technology training for L1/ L2 engineers

3) Develop lab scenarios & case studies for both Level1 & Level 2 support

4) Simulate complex scenarios in the lab and provide break fix solutions

5) Proactively develop content on new technologies and offer the training through Classroom / Online Portal/ Blended

6) Periodically upgrade Knowledge & Skills on new/ emerging technologies and get certified as per the business requirement

7) Track, Measure, document and Report effectiveness of training programs delivered (Feedback, Conversion %, Learning Curve etc..)

8) Should be flexible to travel within India / abroad for delivering training as per the business need

Skill Set:

  • Knowledge of TAC environment, log analysis, Packet analysis, Packet walk through scenarios
  • Hands-on experience on Networking Devices
  • Excellent communication and presentation skills

Networking Technology  (Common across all)

  • OSI, Ethernet Frame, MTU, ARP,GARP, Proxy ARP, RARP, ICMP,IP v4/ v6, Fragmentation,  VLSM/CIDR. TCP (3 Way Handshake), MSS,  UDP, FTP- Active vs Passive, TFTP DHCP, DNS, SNMP, QoS, Syslog, Wireshark Packet Capturing & Analysis
  • Utilities: Ping, Traceroute, Nslookup, Netstat

Firewall & Security

Firewall, NAT, ALG, IPSEC/VPN, Troubleshooting IPSec -VPN , SSL- VPN, Site-to-Site VPN ,Remote Access VPN, Unified Threat Management, Network Attacks/Threats,

Mitigation techniques, Vulnerability assessment ADS, Cryptography,PKI, RADIUS, AAA, EAP, TACACS ,SAML, SSO High Availability ( Active-Active, Active –Passive)

End Point Security, Certificate Server, Cloud Security , SIEM, UTM, Web Proxy Content Filtering

Industry Certification : Added Advantage

Experience in TAC / TechSupport is an added advantage

  • OSI, Ethernet Frame, MTU, ARP,GARP, Proxy ARP, RARP, ICMP,IP v4/ v6, Fragmentation,  VLSM/CIDR. TCP (3 Way Handshake), MSS,  UDP, FTP- Active vs Passive, TFTP DHCP, DNS, SNMP, QoS, Syslog, Wireshark Packet Capturing & Analysis
  • Utilities: Ping, Traceroute, Nslookup, Netstat

Firewall & Security

Firewall, NAT, ALG, IPSEC/VPN, Troubleshooting IPSec -VPN , SSL- VPN, Site-to-Site VPN ,Remote Access VPN, Unified Threat Management, Network Attacks/Threats

Submit the form below to apply

 

Job Level5 – 8 Years

Job title: Technology Evangelist/Technical Evangelist (Networking) – Specialist Work Location: Chennai Technology Domain: Firewall & Security Experience: 4-6 years Roles &amp…View more

Job title: Team Lead – Customer Support (Call center)
Location: Temple, TX (Onsite)
Education: High School Diploma
Experience:  2+ years of experience in a Customer Service Role
No of Openings: 4

Summary:

  • Supervise and lead a team of call center representatives
  • Monitor and evaluate team performance to ensure quality customer service
  • Provide coaching and feedback to team members to improve performance
  • Handle escalated customer inquiries and resolve issues in a timely manner
  • Analyze call center data and generate reports on team performance metrics
  • Collaborate with other departments to improve processes and customer satisfaction

Required Skills:

  • Minimum of 2 years of experience in a call center environment
  • Proven experience in sales or customer service
  • Strong leadership skills with the ability to motivate and inspire a team
  • Excellent communication skills, both verbal and written, in English and Spanish
  • Ability to analyze data and make informed decisions to drive performance improvements
  • Proficient in project management techniques and tools
  • Multilingual skills are a plus

Desired Skills:

  • Previous call center team lead experience
  • Experience in a 24/7 call center Supervisory Responsibilities

Job title: Team Lead – Customer Support (Call center)Location: Temple, TX (Onsite)Education: High School DiplomaExperience:  2+ years of experience in a Customer Service RoleNo of Openings: 4 S…View more

Chennai
Posted 7 months ago

Job Title: Technical Training Manager

Work Location: Chennai

Experience: 5+ Years of Experience

Education Qualification: Bachelors/Masters Degree in Computer Science. BE/Btech/Msc CS/MCA

Roles and Responsibilities:

  • Develop and update training materials for testing, Full stack Java applications
  • Design and deliver training sessions to software developers and other technical professionals
  • Create hands-on exercises and other interactive learning activities to engage learners
  • Evaluate the effectiveness of training programs and make improvements as needed
  • Keep up to date with new technologies and best practices in testing Full stack Java applications
  • Collaborate with other technical trainers and instructional designers to ensure consistency and quality across all training programs

Primary Skills Required :

  • Full-Stack Web development – HTML,CSS, JAVASCRIPT, NodeJS, ReactJS/AngularJS
  • Programming Languages – Core JAVA and Any Additional programmer (DOTNET/Python)
  • Database – MySQL/MSSQL and Any NoSQL DB

Required Skills & Desired Skills

  • Strong experience in testing, Full stack Java applications, with a deep understanding of testing methodologies, tools, and frameworks
  • Proven experience designing and delivering technical training programs
  • Strong communication and presentation skills, with the ability to explain complex technical concepts in a clear and concise manner
  • Ability to work independently and as part of a team, with excellent time management and organizational skills
  • Strong attention to detail and a passion for creating high-quality training materials
  • Familiarity with agile development methodologies and software development life cycles

Submit the form below to apply

Job Level5 – 8 Years

Job Title: Technical Training Manager Work Location: Chennai Experience: 5+ Years of Experience Education Qualification: Bachelors/Masters Degree in Computer Science. BE/Btech/Msc …View more

United States
Posted 7 months ago

Job title: Senior Director – Client Services
Location: Orange County, California
Experience:  10+ years of experience
No of Openings: 1

(Applicable only for candidates living or willing to relocate or in a travel distance of one or two hours from Orange County)

Summary:

  • We are looking for a seasoned Client Services Leader with strong track record in delivering operational performance and managing client relationships within our existing services portfolio.
  • This senior role would be responsible for client portfolios in their assigned sites/programs and overall accountability for the delivery of client strategy at their site/location. “A Passion for People” is key. In addition, they would be accountable for the financial performance of their portfolio

Roles and Responsibilities:

  • As a Client Services lead, you would be responsible to manage a portfolio of client accounts ensuring profitability, quality service delivery, and client satisfaction
  • Client delivery performance: Manage a team of operational leaders in support to ensure the fulfilment of all commitments to the client
  • Develop and implement operational practices that establish positive employer-employee-client relationships and promote high levels of employee morale
  • Develop strong rapport with clients, business partners and internal business partners by providing support, information, and guidance, researching, and recommending new opportunities
  • Establish strong relationships with clients. Lead periodic reviews with clients, including MBRs, QBRs, etc.
  • Manage the portfolio P&L and drive invoicing and cash collection according to contractual agreements
  • Drive operational improvements, including optimizing resource allocation across teams, measuring progress against business goals
  • ·Participate/lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, HC, hiring, etc.)

Required Skills:

  • 10+ years of experience in BPO Operations management with client-facing roles
  • Significant experience in client-facing aspects such as presentations, reviews, and negotiations
  • People management experience, having managed teams and organizations at multiple levels
  • Experience in contact center performance optimization and KPI management.
  • Comprehensive working knowledge of outsourcing contract structures and pricing mechanisms
  • Ability to connect and work with business, procurement, and vendor management organizations across multiple functions

Desired Skills:

  • The ideal candidate will be an experienced Client Services professional with a proven track record of driving net new business and managing executive-level relationships.

Submit the form below to apply

Job title: Senior Director – Client ServicesLocation: Orange County, CaliforniaExperience:  10+ years of experienceNo of Openings: 1 (Applicable only for candidates living or willing to rel…View more

Chennai, India
Posted 7 months ago

Job title: Vice President of Enterprise Applications
Location: Chennai
Education: Bachelor’s / Master’s degree
Experience: 18 – 20 years

Roles & Responsibilities

  • Define and execute the enterprise applications strategy and digital roadmap, ensuring alignment with the business objectives and priorities of the organization.
  • Manage the full lifecycle of enterprise applications development, customization, integration, testing from planning and analysis to deployment and support.
  • Establish and enforce best practices, standards, and methodologies for enterprise applications development, testing, quality assurance, security, and performance.
  • Lead, mentor, and develop a high-performing team of enterprise applications professionals, fostering a culture of innovation, collaboration, and customer satisfaction.
  • Manage the budget, resources, and vendors for enterprise applications projects and initiatives, ensuring timely delivery and quality outcomes.
  • Monitor and evaluate the performance, availability, and reliability of enterprise applications, ensuring compliance with service level agreements and regulatory requirements.
  • Identify and resolve issues and risks related to enterprise applications, escalating as appropriate.
  • Stay abreast of the latest trends, technologies, and best practices in enterprise applications, and evaluate and recommend innovative solutions and enhancements to meet the evolving needs of the organization.
  • Communicate and present effectively the status, progress, and results of enterprise applications projects and initiatives to senior management and other stakeholders.
  • Should have started and worked his/her career starting from Enterprise Application development, testing, deployment, and management, doing program management, delivery, and operation.
  • Should have grown his/her career in this managing and supporting end to end enterprise application and grown at senior role.

Required and Desired skills:

  • Bachelor’s degree in computer science, Information Systems, or related field. Master’s degree preferred.
  • Should have 18-20 years of experience in enterprise applications development, implementation, and management, with at least 8 years in a senior leadership role managing program, delivery and operation, application business requirement design and development, testing, development, and deployment.
  • Proven track record of successfully delivering complex and large-scale enterprise applications projects on time, on budget, and on scope.
  • Strong knowledge and experience in various enterprise applications platforms and technologies, such as various enterprise programming languages, API, integration and frameworks, ERP, CRM, BI, ETL, web services, cloud computing, etc.
  • Excellent leadership, communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic, and collaborative environment.
  • Ability to influence and negotiate with internal and external stakeholders at all levels.
  • Certifications in relevant enterprise applications technologies and methodologies are a plus.
  • Must have experience in Java, .Net, DevOps, Python, Cloud, Microservices, SAP, Databases – MSSQL, MySQL or similar application development and maintenance.

Submit the form below to apply

Job LevelSenior Level

Job title: Vice President of Enterprise ApplicationsLocation: ChennaiEducation: Bachelor’s / Master’s degreeExperience: 18 – 20 years Roles & Responsibilities Required and Desired skills: Su…View more

Chennai, India
Posted 7 months ago

Job title: Quality Assurance Analyst – Customer Support
Designation: Associate / Senior Associate
Work Location: Chennai
Experience:  2-5 years
Education Qualification: Any Graduation Degree
No of openings: 5+ Openings

Roles and Responsibilities:                                                                                        

  • Monitor calls to ensure the process is followed as per guidelines.
  • Quality check product knowledge, policies, and procedures
  • Improves customer satisfaction and call quality by monitoring agents and providing feedback via one-on-one and group coaching sessions.
  • Must have demonstrated strong organizational, time-management, and written and oral communication skills.
  • Participates in Joint call monitoring with client, facilitates internal and external calibration sessions.
  • Coordinate with Team lead, Trainers on the calibration of service processes.
  • Create quality reports for supervisors and management on individual agents to suggest actions for improvement.
  • Meet with Team Lead, Supervisors and Trainers on actions plan. Build reporting on Project level trends, scoring, and based on ad hoc requests
  • Provides focused quality audits and performance feedback to team leaders/supervisors and managers for assigned teams within the timeframe guidelines.
  • Act as a key stakeholder will keep management informed on all critical situations.
  • Documenting quality issues, performance measures and quality improvements for management review.
  • Models and shares best practices with team members with ability to receive feedback and act when appropriate.

Required Skills and Desired Skills

  • 2-5 years relevant work experience
  • Requires interpersonal skills with the ability to work with both management and staff employees.
  • Previous Quality Assurance experience preferred.
  • Currently meeting or exceeding KPI’s
  • Previous experience in a Customer Service organization and call center required. Possess analytical skills and can read and interpret data.
  • Excel and Power Point experience preferred. Able to handle multiple tasks while working independently and collaborate with tact and diplomacy

Submit the form below to apply

Job LevelSenior Level

Job title: Quality Assurance Analyst – Customer SupportDesignation: Associate / Senior AssociateWork Location: ChennaiExperience:  2-5 yearsEducation Qualification: Any Graduation DegreeNo of o…View more

Mauritius
Posted 7 months ago

Job title: Professional Services Engineer
Work Location: Mauritius
Qualification: Bachelor’s Degree
Experience : 5+ years of experience
No of openings: 1

Roles and Responsibilities:

  • Understand the customer requirements and deliverables and create solution design deliverables
  • Present the project cloud security proposed solutions to the Customer
  • Create and deliver detailed and professional level documentation
  • Understand System integration with SSO, AD, Virtual Machines, containers
  • Understand Web Proxies, Cloud API’s, Firewalls, VPN & DLP solutions
  • Create evaluation test plans
  • Self Project Manage and deliver services on-time
  • Create knowledge documentation and deliver hands-on knowledge transfer sessions to the Customer
  • Working closely with customers and their Technical Team

Required Skills:

  • 5+ years of experience as a Professional Services Consultant with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
  • Excellent knowledge and prior experience implementing network security technologies including but not limited to: Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways
  • Demonstrable experience with systems installation, configuration and administration UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable), MDM, Cloud APIs, strong Networking concepts
  • Data Encryption technologies
  • SIEM, Load Balancing Technologies
  • Network and Security Architecture Experience
  • Scripting Language (Python, bash)
  • Data compliance regulations understanding: GDPR, HIPAA, PCI, PII, ITAR, GLBA, SOX, etc.
  • Experience with working with Fortune 500 companies
  • Travel required up to 33%.

Submit the form below to apply

Job Level3-5years

Job title: Professional Services EngineerWork Location: MauritiusQualification: Bachelor’s DegreeExperience : 5+ years of experienceNo of openings: 1 Roles and Responsibilities: Required Skills: Sub…View more

Costa Rica
Posted 7 months ago

Job title: Trilingual Technical Support (French+English+Spanish)

Work Location: TerraCampus, Tres Rios

Qualification: High School Diploma

Experience: Minimum 1 years of relevant experience

No of openings: 2

Roles and Responsibilities:

  • Resolve technical issues related to the project platform and different products.
  • Complete detailed tickets and reports of the technical assistance provided, steps taken, and resolution of cases.
  • Report to the assigned team lead.
  • Maintain a good work ethic, as well as be transparent all the time.
  • Provide outstanding customer service to our partners.

Required Skills:

  • Proficiency in French Level >B2+                                                                                                                  
  • Proficiency in English Level >B2+                                                                                                                  
  • Basic computing and hardware knowledge and internet software.
  • Basic networking knowledge. (Preferred).
  • Customer Service and call center experience. (Preferred).
  • Level 1 technical support experience (Preferred, at least one year).
  • Sills to work in teams.

Submit the form below to apply

Job Level1- 5 Years

Job title: Trilingual Technical Support (French+English+Spanish) Work Location: TerraCampus, Tres Rios Qualification: High School Diploma Experience: Minimum 1 years of relevant experience No of openi…View more

Bangalore, Chennai, Hyderabad
Posted 7 months ago

Job title: Associate Director/ Director – Technology Delivery
Location: Chennai / Bangalore / Hyderabad
Experience:  15-20  years
Education Qualification: Any Graduation

Roles and Responsibilities:

  • Solution Architect should be able to work on pre-sales and will be responsible for understanding business requirements of the clients/prospective clients in digital implementation areas and address the needs of the clients.
  • Should be able to decide Technology stacks, balance between best technology and price for all RFPs and closely work with pre-sales team on solutioning
  • Define needed architecture, governance, standards, principles, and guard rails to meet development best practices, data governance, and security requirements
  • Accountable for end to end Technical Solution Architecture and Sizing

Required and Desired Skills:

  • 15+ years of experience as Techno-Manager – Architect with strong management experience.
  • Should have lead multiple technology streams includes CSPs like AWS, Azure, Google, Salesforce, ServiceNow, Java, .Net, PHP, Database, EDW, BI and AI/ML
  • Should have experience in managing teams in multiple domains and technologies; executing full life-cycle development projects, working with cross functional teams and team management
  • Should have strong experience in SCRUM and other SDLC Process
  • Provide critical input to inform and drive development of Center of Excellence

Submit the form below to apply

Job LevelSenior Level

Job title: Associate Director/ Director – Technology DeliveryLocation: Chennai / Bangalore / HyderabadExperience:  15-20  yearsEducation Qualification: Any Graduation Roles and Respons…View more

Build your future at Movate

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RECRUITMENT FRAUD ALERT

The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.

Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate. As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:

  • We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
  • We never request money for any purpose before, during, or after the hiring process.
  • The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.

Stay safe and stay vigilant.

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