Movate wins Gold Stevie for the Customer Service Outsourcing Provider of the Year 2024 at the 18th annual Stevie Awards for Sales & Customer Service
Movate wins the Gold Stevie for Customer Service Outsourcing Provider of the Year 2024 at the 18th annual Stevie Awards for Sales & Customer Service, a recognition of excellence in customer service, contact centers, and sales across various industries. As a global customer experience and technology services provider, Movate was hailed for its significant contributions and leadership in customer service and contact center solutions, leveraging the gig ecosystem, alongside its cutting-edge AI-powered platforms.
What makes Movate a standout winner?
Movate’s leadership in the tech industry is demonstrated through our groundbreaking solutions and global influence. Our suite of AI-powered platforms, including Movate Edison, a transformation platform; Directly OnDemand, a gig services platform; Movate Contelli, an AIOps platform; and Movate Insights, a business intelligence platform, redefines customer experiences and operational excellence. The recent launch of Movate Athena, our GenAI platform, takes customer service and operational efficiency to new heights. We offer tailored engagement models such as outcome-based managed services and consumption-based pricing, ensuring clients derive tangible value and enhancing satisfaction and profitability. Furthermore, our strategic expansion through new delivery centers and key acquisitions reinforces our operational prowess and extends our market footprint.
Movate has managed to set the standard for excellence with the inclusion of the new tools over the past couple years. By bringing in AI and GigCX to the offerings, they will continue to be the BPO of choice. Way to keep raising the bar!
– Excerpts from a jury