As we stand mid-way through 2023, the global outlook seems bearish for the technology services industry. However, this is a great time to recalibrate the strategy in this new era of generative AI. Stay informed with the latest updates and insights in the Movate Newsletter for July 2023. Get ahead with timely industry news.
Movate continues to partner with our clients to structure win-win value propositions that drive business impact while committing to leverage generative AI through a co-innovation and co-creation approach. Our Movate OnDemand Platform brings fluidity to our engagements by allowing us to leverage the global gig ecosystem. By meshing the traditional BPO expertise with Gen AI and a gig workforce, leaders can realize unprecedented scale and flexibility irrespective of demand fluctuations.
Global service delivery ecosystems are moving from fixed to fluid models that deliver resolutions, experience, and flexibility.
Recently, we’ve expanded our global presence with new delivery centers in Barranquilla, Colombia, and Hyderabad, India. To say it in marketing jargon, our teams are all excited for “growth” and “pipeline.” We welcome ex-Cognizant veteran Anantha Padmanabhan, who joins us as our new Executive Vice President & Chief Delivery Officer for our IT services. A ton of excitement is also in the air as Movate is now The Official Technology Partner for one of the top teams at the Major League Cricket (MLC) – Texas Super Kings.
Check out some of the exciting news of July 2023.
Movate In the News
Leadership Update: Movate welcomes Anantha Padmanabhan (Ex-Cognizant Veteran) as the new Executive Vice President & Chief Delivery Officer – IT Services. Read more
Award: Movate bags Gold Globee Award – ‘Company of the Year – IT Services’ – 8th Annual Globee Awards, American Biz 2023. Read more
Insights
Article: Build better customer relationships and craft more engaging and personalized experiences by tapping the prowess of Gen AI. Customer service and support leaders need to capitalize on this disruptive technology to extract the maximum value for the contact center. So, what should Contact Center leaders do? Read more
Article: Generative AI is set to reinvent CRM across departments in the years ahead. It vouches to help companies quickly and easily generate AI-created content across sales, services, marketing, commerce, and IT interactions. The integration of GPT with Salesforce holds much promise. Know more about the power of Gen AI + Salesforce. Read more
Social Buzz
Major League Cricket: Movate is now the official technology partner for one of the top teams at the Major League Cricket (MLC) – Texas Super Kings (TSK). This cricket team’s commitment mirrors Movate’s ethos, thereby making this partnership a perfect match. Read more
Life at Movate
Creating brilliant experiences together: As a human-centered technology and experiences company, we’re focused on creating an inclusive, empowering, & rewarding work ambiance. “We’re more than just colleagues; we are a family,” says the team in Colombia. Hear it straight from them. Watch Now