Category: Guest Blog
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Manage work-related stress with these 6 tips from Movate
World Mental Health Day is just around the corner. On October 10, in fact. And it can’t come sooner. World Mental Health Day is a global initiative of the World Health Organization (WHO) to raise awareness about mental health. This year’s theme is ‘making mental health and well-being for all a global priority.’ The theme…
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KPIS vs Metrics: Understanding the differences with tips & examples
Performance tracking has never been easier. With the rise of modern self-service BI tools, everyone can monitor relevant performance indicators in a matter of seconds. But this is not without problems. Having the ability to analyze your data fast and efficiently doesn’t always mean you are doing it correctly. Businesses extract data from several internal and…
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Better routing leads to better healthcare
For years, one health services company’s team of nurse practitioners and physician assistants had been criss-crossing each other on highways and city streets. They were making home visits to members of a health program focused on providing preventive care. Nationwide, more than 1,000 practitioners carried out in-home medical exams for the plan’s members, racking up…
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How CXaaS can drive meaningful customer experience outcomes
It’s long been acknowledged that the deciding factor for consumers when they’re choosing between products and brands is often the customer experience. Since this is such a longstanding idea, why is it imperative that organizations take a closer look at and reimagine their CX strategies now? We all know the impact of a bad experience and the…
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AI in the contact center: the promise, the reality, and the future
Companies across all industries are experimenting with a suite of artificial intelligence (AI) solutions in the contact centre to improve customer care, increase operational efficiency and enhance security. And that experimentation will continue to grow. MIT found that by the end of 2020, 97% of large companies surveyed will deploy AI in contact center. In…
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Now’s the time to put digital transformation initiatives into hyperdrive
Digital transformation (DX) is not a new initiative. In fact, Forbes states that 70% of companies had a DX initiative in place at the onset of the pandemic but weren’t far enough along to make the crisis a non-issue. As a result of the past couple months where digital has become central to every interaction, DX is back…
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Make digital commerce work for you!
The past few months have called into question the traditional ideas of what constitutes business and how to do it “right”. What a new normal looks like is yet to be seen, but amid much uncertainty, one thing that has become abundantly clear is that every organization, irrespective for their size, has had to grapple…
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Invest in Costa Rica: CSS Corp (now known as Movate) makes rapid strides in a trending location
Bienvenidos Costa Rica! This LATAM location has found its stride in becoming the go-to place for digital natives to find their creative voices. Costa Rica investment trends is not the new kid on the block when it comes to diversity. A new generation of change agents like Zs and millennials create a future of their…
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Covid-19: Five spatial approaches to safely reopen
Leaders have used geospatial tools extensively to react to the public health and safety implications of the COVID-19 crisis and now put these same tools to the test to reopen. Hence, we come up with the five Covid-19 spatial reopening approaches to reopening the businesses. Key Takeaways As communities balance wellness and economic recovery, maps…