Author: Movate Admin
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Disrupting the CX contact center experience with AI-powered smart routing
The Times of India | August 24, 2022 | CX Contact Center How many times have you called customer support and received a satisfactory resolution in less than a minute? Calling customer support can be a frustrating experience for most of us. True, things have evolved from those days when you were put on hold
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The areas where HR tech can’t be much helpful
ETHR World | July 27, 2022 | Limitations of HR Tech HR tech is revolutionising the human resource management. But it’s not a panacea that will solve every problem. We ask HR professionals which functions have to remain human-centric. HR tech has emerged as a category in itself in the technology sector. New HR technologies,
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CSS Corp and Conversica Join Hands to Drive Conversation Automation Innovation and Help Enterprises Unlock New Revenue Streams
Bangalore, INDIA – CSS Corp, a global customer experience (CX) and technology services provider, and Conversica, Inc., the leading provider of Conversation Automation solutions for enterprise revenue teams, have announced a strategic partnership to help enterprises elevate their customer experiences and generate new revenue streams. This partnership will drive AI innovation in the industry by leveraging
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Dismissing the dismisser: A new trend might turn the tables in the world of work
ETHR World | July 14, 2022 | Dismissal Reversal Trend How the companies that went about downsizing during the pandemic can impact their current attrition rates massively. Several reports show how employees are looking to quit their jobs and sail into other ships. Can we call it a revenge resignation then? Maybe! Layoffs during the
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Movate (formerly CSS Corp) hailed as the most admired IT company of the year
Movate (formerly CSS Corp) has been recognized as the “Most Admired IT Company of the Year” at the 9th edition of the Golden Globe Tigers Awards 2022. The awards gala was held in the Pullman Kuala Lumpur City Centre Hotel, Malaysia in the month of June. This awards program salutes remarkable business leaders and organizations for
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Talent leaders must invest in future-proofing their workplaces: CSS Corp’s TA head
People Matter | June 29, 2022 | Future-Proofing Workplace Technology companies must invest in having a rock-solid talent hiring, upskilling, and retaining strategy in place in the hybrid era of work, says Thendral Rajendran, vice president and regional head – TA, CSS Corp. Learn why CSS Corp’s TA head emphasizes the importance of investing in
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CSS Corp Appoints ex-Cognizant leader Ramaseshan K as Chief Financial Officer to Support Continued Growth
Bangalore, INDIA —June 20, 2022 | Ramaseshan K Joins CSS CSS Corp, a global customer experience (CX) and technology services provider, today announced the appointment of Ramaseshan K as Chief Financial Officer (CFO). Ramaseshan will lead the company’s financial and administrative areas with a team of experts responsible for finance, accounting, business intelligence, cash flow
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What if your best customers themselves gave world-class support to other customers?
Much ado about the Great Resignation these days. But wait. Another trend is seeing an uptick in the market—the rise of the gig economy. Not a new concept. The gig economy has been in existence since 1915, when jazz musicians coined the term to refer to their performances as “gigs.” Today, the concept of “Gig”
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World Environment Day 2022: Technology companies on prioritizing sustainability and driving transformative environmental change
CXOToday | June 04, 2022 | World Environment Day 2022 A recent study by NASSCOM and BCG highlights that increased efforts towards ESG initiatives will drive growth for technology organisations in India. The emphasis on sustainability not only has a positive impact on the planet but also presents a huge economic opportunity. That’s why recent
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Forrester lists Movate (formerly CSS Corp) as a modern application development consulting boutique
Forrester defines Modern Application Development Consulting (MAD) service providers as those who work collaboratively with their clients to create custom modern applications, assist in the transformation and modernization of their clients’ software development practices, and help clients adopt modern practices and technologies. Forrester highlights that collaborating with external partners has been the traditional route companies